An analysis of consumer intention towards adopting Artificial Intelligence-enabled FinTech applications: (Artificial Intelligence Mobile banking chatbots)
Write a Literature Review related to “An analysis of consumer intention towards adopting Artificial Intelligence-enabled FinTech applications: (Artificial Intelligence Mobile banking chatbots)”. Follow the instruction below:
Instruction:
1.The total word count for this chapter should be 5000 words. This includes all text references and appendices but excludes any footnotes, reference page or contents page.
2.The literature review should include 50 to 60 references. The reference style should be in APA format.
3.The literature review topics should at least include the below points with many other points which you may add to the below points as required:
– The History of Fintech (This may include the history of FinTech and many other information related to FinTech).
– The History of Chatbots (what is Chatbots, where it has been used and many other information related to chatbots).
– What is mobile banking chatbots and what is it advantages to the banks. (Please note that Mobile banking chatbots has not been yet implemented in Oman).
– The status Mobile banking in Sultanate of Oman.
The main concept of Artificial Intelligence mobile banking chatbots is that moving from traditional customer service to automated customer services by adding extra function in mobile banking application using artificial intelligence chatbots.
Please note that you may add any extra point which you may feel it is required.
*** Words count = 5000 words.
*** In-Text Citations and References using APA style. (50 to 60)
