Answer Multiple Choice Questions

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Question 1

  1.  

    The type of service business and industry managed services offer are determined by ________.

4 points  

Question 2

  1.  

    Airlines have a representative that oversees all food and beverage items for ________.

4 points  

Question 3

  1.  

    Colleges are more diverse in their food service operations ________.

4 points  

Question 4

  1.  

    Fermentation of the juice is caused by ________.

4 points  

Question 5

  1.  

    Businesses use managed food services for many reasons, one of which is that ________.

4 points  

Question 6

  1.  

    The responsibility of sanitation and foodborne illness prevention does NOT include ________.

4 points  

Question 7

  1.  

    Companies that operate their own food service operations are called ________.

4 points  

Question 8

  1.  

    Beer is brewed and made from ________.

4 points  

Question 9

  1.  

    The challenge of healthcare managed services is to provide ________.

4 points  

Question 10

  1.  

    In “Managed services other than food,” Facility Management areas include ________.

Question 1

  1.  

    A basic, physical, or extended attribute of a product is called a _________.

4 points  

Question 2

  1.  

    The simplest form of distribution is _________.

4 points  

Question 3

  1.  

    Which of the following are two factors that affect the price of a cruise-ship ticket?

4 points  

Question 4

  1.  

    Dual family incomes, the baby-boomer market, and the increased health of senior citizens are all factors contributing to the growth of the _________.

4 points  

Question 5

  1.  

    Selling up and cross-selling are two methods used in _________ selling.

4 points  

Question 6

  1.  

    _________ involves visiting a working farm or agribusiness operation.

4 points  

Question 7

  1.  

    An increase in telemarketing calls caused the enactment of which legislation?

4 points  

Question 8

  1.  

    What type of selling involves direct interaction between sales associates and customers?

4 points  

Question 9

  1.  

    What year did the Airline Deregulation Act, which allowed new competitors to offer services in new markets to create a more efficient national airline system, go into effect?

4 points  

Question 10

  1.  

    A _________ is an agent who buys unsold products in bulk from suppliers, and then resell the products at a discount to intermediaries or to consumers.

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