BUS 340 Business Communications
Week 1 – Discussion 1
Prior to beginning work on this discussion, read Chapter 1, Chapter 2, and Chapter 3 from your textbook and the Week 1 Weekly Lecture.
Describe the difference between the terms “ethical dilemma” and “ethical lapse” using a minimum of one scholarly and/or credible source from the library to defend your answer. Provide an example from your life, or of someone you knew, who was faced with an ethical dilemma in the workplace. Without mentioning the name of the organization, describe the situation and the decision that was made. Explain an alternative solution to the dilemma. Then think of a time where you or someone you knew demonstrated an ethical lapse. Describe the situation and the decision. Then provide an alternative solution to the situation.
Week 1 – Discussion 2
Prior to beginning work on this assignment, review Chapter 1, Chapter 2, and Chapter 3 from your textbook and the Week 1 Weekly Lecture.
The insurance company you work for plans to raise all premiums for health care coverage for its customers. Your boss has asked you to proofread a letter she drafted to customers announcing the new, higher rates. The first two paragraphs discuss some exciting medical advances and the expanded coverage offered by the company. Only in the final paragraph do customers learn that they must pay more for coverage starting next year. Describe the ethical implications of this draft. What changes would you suggest? If your boss tells you not to make content changes, what will you do, and why?